Resolved! Aish rate
Hello,I am on permanent disability and receive Aish. I was advised to ask if you offer any phone plans at a discounted rate for people on Aish disability?
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Resolved! Bonus Pricing Doesn't Update on Check Out Page
So I am trying to switch my mom from her current carrier and get her signed up online with VM. I noticed there is a Limited Time Offer which brings the regular price of $60 for 50GB down to $45 for new sign up.We go through the online ordering steps,...
Resolved! Paying my Bill early
I'm on fixed income now and I was wondering if there's a way I can pay my bill early so money is on the account when bill comes due? That way I can pay you guys when I get paid and not have to worry about it. Or, If I can I get my bill payment sw...
Resolved! 3 month waiting period before you can upgrade?
I purchased an iPhone13 on August 26/22 and I would like to upgrade my phone to iPhone 14 pro for the better camera but apparently I have to wait until Nov 26 to do so without penalty . I’m going on a trip this week and would like the better camera ...
Resolved! Insufficient Funds on $100/year Pre-paid Plan
New to Virgin and it’s been a bumpy start. This is a secondary emergency-only phone for family, but I’ve struggle to have it work reliably. It’s a $100/year prepaid plan with 400 minutes and 400 text - perfect for my use case. While it can receive in...
Resolved! Rebate
How long does it take to pay $50 rebate on your bill that was charged as service for getting updated phone? I chatted twice and promised it would be rebated on the next bill since May? Thanks Devinder
Resolved! My monthly membership
My monthly membership started in 23 august ...does it end at 22 september at 11:95 pm?
Resolved! Data Add-On
Does anyone know the difference between the anything flex data that came with my plan and the anytime data add on? They are different but I didn’t understand why or how the add on works
Resolved! Question about the 100 minutes included in the $15 dollar plan
I have questions about the minutes included in my $15 starter plan. In my account it says the 100 minutes are for outgoing calls and I have unlimited incoming calls.plan minutes usage But the usage page counts all minutes into the 100 minutes meter. ...
