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Resolved! One time payment and pre-authorized payment posting timelines

I have already paid my bill through my bank app yesterday, but it shows nothing in virgin app. And moreover company didn't provide its own email or contact no. of customer care.

Resolved! How Pre-Authorized payments work?

I activated the pre-authorized payment on my account. Its due date for last bill, was yesterday. There is a record on bill history that shows the bill was paid yesterday. However, in my bank account there is no record to in order to deduct the bill t...

Resolved! Unable to make Bill payment. Session expired due to inactivity.

I'm trying to pay my bill, but the app keeps saying my session has expired due to inactivity.

Resolved! Payment arrangement and confirmation

I wish to record a payment with you.

Resolved! Credit on account

I have a credit on my account and I wanted to know how to use it to pay my bill?

Resolved! Pre-authorized payments from different accounts

I have 3 cell phones on my account. I would like the payments to come out of different bank accounts automatically for each phone. Is this possible?

Resolved! Pre-authorization Info Disappeared

Hello, I used to pay my bills in pre-authorized payment option via my credit card. All of sudden, the info disappeared and the bill stopped getting paid. I didn’t get any notification on this until my payment was delayed. I would like to understand w...