Resolved! Credit on account
I have a credit on my account and I wanted to know how to use it to pay my bill?
Showing topics with label Monthly bill.
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Resolved! How Pre-Authorized payments work?
I activated the pre-authorized payment on my account. Its due date for last bill, was yesterday. There is a record on bill history that shows the bill was paid yesterday. However, in my bank account there is no record to in order to deduct the bill t...
Resolved! Restore a suspended account
My account was suspended 4 days ago for late payment. I wanted to pay my bill now by credit card but when I access my account it says account is closed and the balance due amount is 0.00 and it says no bill to pay. How can I restore my service. I hav...
Resolved! How to get Pre-authorized payment 10$ discount
I just switched to Virgin in July and one of the perk was a 10$ credit on each line for a registered pre-authorised payment in the first 30 days, which I've done. The credit doesn't show up on my bill. How to go to get the credit for this bill and fu...
Resolved! Double payment. Manual and pre-authorized payment
Hi, I recently got my plan setup and when I got the price for my first bill I enabled pre authorized payment but still payed my first bill manually, it said that I had $0 owed and when the billing date rolled around I was charged again through pre au...
Resolved! How to update payment information
I’m wanting to save my credit card information to make it easier to make a payment but I can’t seem to do so??
Resolved! One time payment and pre-authorized payment posting timelines
I have already paid my bill through my bank app yesterday, but it shows nothing in virgin app. And moreover company didn't provide its own email or contact no. of customer care.
Resolved! Pre-authorized payments from different accounts
I have 3 cell phones on my account. I would like the payments to come out of different bank accounts automatically for each phone. Is this possible?
Resolved! Aish rate
Hello,I am on permanent disability and receive Aish. I was advised to ask if you offer any phone plans at a discounted rate for people on Aish disability?
