I got a different plan but now no Crave
I got a different plan when I reupped my phone but still have data which is required to continue to get Crave for free each month. But now I don't have Crave anymore. Anyone know how to get it back? Thanks
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Resolved! One time payment and pre-authorized payment posting timelines
I have already paid my bill through my bank app yesterday, but it shows nothing in virgin app. And moreover company didn't provide its own email or contact no. of customer care.
Resolved! My Account Login
Everytime I attempt to Login the account says it’s locked out cause of multiple attempts even if it’s my first attempt. Every time I log in I have to create a new password. Any suggestions on how to fix this.
Thanks for representing
Just wanted to say thank you to the marketing team for being representative of your customer base, especially the women in hijab.... and of course Capt. Holt !!!
Updating phone number if I forget my password
I’m trying to change the number I have on file in case I forget my password. I’m typing my phone number in and it says it’s not a valid Canadian or USA phone number. Why? It’s literally a 905 number so it IS valid!Help?!?!
Resolved! How to update payment information
I’m wanting to save my credit card information to make it easier to make a payment but I can’t seem to do so??
Resolved! Aish rate
Hello,I am on permanent disability and receive Aish. I was advised to ask if you offer any phone plans at a discounted rate for people on Aish disability?
Data notification
I was using my data, and I was close to reaching my limit and I was checking on the app making sure I don’t over pass it (so I don’t receive the overuse charge fee) it was showing 9.93GB. Then as it still showed that number on the screen it, I receiv...
