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Member Benefits and My Account

Have questions or need help with your Virgin Plus Member Benefits or My Account?

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Resolved! Can't sign in to My Benefits Mobile App as Home Internet user

Hi there,I'm a Virgin Plus Home Internet user. The page for the Cineplex 2-for-1 benefits (https://benefits.virginplus.ca/en/members-lounge/benefit.html?benefit=cineplex-tix-for-two-promocode2020) mentions that Internet users are able to access the b...

Resolved! Cannot view internet usage in My Account

Anyone else having this issue? I called customer support and they couldn't answer my question. I signed up with Virgin Plus home internet last month and have not been able to see my internet usage -- for the entire month now!All I get is this message...

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Resolved! Can't sign in to My Benefits Mobile App as Home Internet user

Resolved! Cannot view internet usage in My Account