Hi @busprogram Turn off phone take out SIM card and after 1 min insert in and turn on it.Try Reset Network Settingssave your text messages before you do Clear the message app cache and clear dataCheck Update Your Message AppCheck Software Update up ...
Hi @KennyKhoi Try to Turn your phone off, take your SIM card out and after 2 minutes reinserted and turn on.Check your device are updated to latest iOS version.Go to Settings > General > Reset > Reset Network Settings.Selected your network settings ...
Hi @Roaming when you are in USA you need to turn ON the Roaming to get the service, but for the additional charges fees if your plan is included the Roaming USA then is will be no fees, but you need to make sure your plan is included or just a call f...
Hi @Maple you see at Bill CR is mean Credit is will be apply a Adjustments to your Bill balance.When you make changes to your service or add a new service or promotions is end or renewal Promo, you might have a partial charge or credit cause chances ...
Hi @MTBGCA
How To Turn On Call Forwarding & use calling Features Click Here
for your service virgin plus plan is have to be Active, to you do Call Forwarding.