Good morning, @teacher. Welcome to the Virgin Plus Community, and thanks for reaching out.
That does sound strange. For the Community to be better able to assist, could you please provide some more details?
What device are you trying to log into Crav...
Hi there @R12.
Welcome to the Virgin Plus Community and thanks for your post.
We're sorry to hear about your experience, and would like to take a closer look in private. We'll be reaching out in a private message. Please check your Messages within yo...
Good morning, @xestka. Welcome to the Virgin Plus Community, and thanks for reaching out.
Travel passes are one time charges and an optional add-on, and as such are not locked to your billing cycle or supplant your regular monthly billing. When you r...
Good morning, @Squali. Thanks for reaching out, and welcome to the Community.
We wanted to check in and see if you were still having issues having the correct phone displayed on your My Account profile. At times when information is updated, it can ...
Hi there, @Serena25. Welcome to the Virgin Plus Community, and thanks for reaching out.
It's great to hear you've taken steps already for troubleshooting. When you ran the Virtual Repair Tool, what exactly did it say? Error 2100 typically indicates t...