Hey there, @Ali5. Thanks for reaching out.
For clarity, are you a current Virgin Plus member looking to relocate their internet from an address in Ontario to their new address in Quebec? Or are you new member looking to sign up for the first time?
If...
Hi there, @Grachman . Thanks for reaching out.
To be clear, has your phone always shown H+? Or is this something that started recently? It's important to note that we're unable to guarantee full service to "grey market" phones - meaning phones sold o...
Good morning, @Anna07. Thanks for reaching out.
Your plan itself will remain as $56/month - the pre-authorized payments offer is applied as a credit after the fact. When you see your monthly bill, you'll still see $56/month, and then underneath it wi...
Bonjour @Hepta.
Bienvenue dans la communauté et merci pour votre publication.
Comme votre demande est spécifique à votre compte, nous vous avons envoyé un message privé avec les informations dont nous avons besoin pour mettre à jour votre préférence ...
Good morning, @Glen0901. Thanks for reaching out.
Please do look at the earlier approved post in this thread for more details on keeping up with outages in your area; if the outage is not already known, the Virtual Repair Tool will also automatically...
