Hi there, @Jean92. Welcome to the Virgin Plus Community, and thanks for reaching out.
We're sorry to hear about the difficulties, but it's great that you proactively reached out and had an ETA. Did you call in and follow up with Support? It's importa...
Hey there @MC60.
Welcome to the community and thanks for letting us know.
We've forwarded the missing institution to be verified and corrected.
One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being sa...
Good morning, @Cherry. Thanks for reaching out, and welcome to the Virgin Plus Community.
To be clear, are you experiencing any actual issues with your internet at this time? A red OK light usually indicates a connectivity issue. If you haven't tried...
Good morning, @Jbphone. Thank you for sharing.
We've forwarded the missing institution to be verified and corrected.
One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates a...
Hi there, @Remy. Welcome to the Virgin Plus Community, and thanks for your post.
We wanted to check in and see if you had taken the time to review the advice provided earlier in this thread. If so, did they help or are you still having issues complet...