Protecting your new phone from fraud is important to us. That's why we've added a 60‑day security lock to your new phone, ensuring that it can only be used on the Virgin Plus network. After 60 days from the activation of your phone, it will unlock ...
iOS 17 has brought a new Live Voicemail feature to your iPhone. Live Voicemail allows you to read a transcript of a voicemail that is being recorded by a caller in real-time. Good to know Live Voicemail is automatically activated upon updating to i...
Hey Virgin Plus Members, We’ve all had this happen before: you can’t make or receive a call anymore. Don’t panic. Here are a few quick troubleshooting steps to run through. Turn your phone off/on. It sounds so simple, but sometimes a fresh connec...
Hey Virgin Plus Members, We’ve all had this happen before: you can’t send or receive text or picture/video messages. No sweat though. Here are a few quick troubleshooting steps to run through. Turn your phone off/on. It sounds so simple, but some...
Hey Virgin Plus Members, We’ve all had this happen before: you’ve lost data connection or data speeds are slow. Not to worry. Here are a few quick troubleshooting steps to run through. Turn your phone off/on. It sounds so simple, but sometimes a fr...
Hey Virgin Plus Members, So you’ve lost your phone…worse yet, it’s been stolen. If you’ve lost your phone/tablet or think it’s been stolen, log in to My Account and suspend your service. If you have a smartphone, you can also try using location ap...
We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Virgin Plus Community Forum
