Education and awareness is the first line of defense against fraud and scam attempts. One of the most common types of scam attempts we all face is phishing. Phishing can come in the form of email, text messages - known as smishing, phone calls - kn...
The internet has transformed how we interact, shop, and find entertainment. Instant global connections, vast information access, and online gaming have become commonplace. However, along with these advantages, come risks. Cybercriminals seek dat...
In an increasingly digital world, ensuring the safety of older adults online is paramount. Cybercriminals have many tricks up their sleeves and they sometimes specifically target older adult as they can be more vulnerable. Here are some things you...
As humans we love to interact with each other, in person and online. Email, video, social media, messenger apps, gaming and many others methods allow us to interact and share information with people around the world in real time. Social media is on...
The internet has made our lives much easier and we have become dependent on it for interacting, shopping, getting news and entertainment around the globe. With so many of us now connected, attackers now have an incredibly large number of targets. Th...
In today’s highly digital and hyper-connected world, a great deal of our interactions, shopping and entertainment now comes over the internet. We can now connect to anyone anywhere and access a wide range of information and products from around the ...
The network name (SSID) is used to identify (or name) your Wi-Fi network. This is the name you'll see in the list of available Wi-Fi networks. When you've selected the name of your Wi-Fi network, you'll need to enter a password. A default network na...
An Administrator password is required when accessing your modem’s settings. By default, the password is set to ‘admin’. Follow the steps below to set your own password for increased security. Find your Administrator password on your Valérie mod...
So you’re having trouble connecting to the Internet? It might sound simple, but checking that your cables are connected properly and rebooting your modem really does fix most issues. If you’ve already tried all that, then our Virtual repair tool i...
Hey Virgin Plus Members! Looking to understand and optimize your home Wi-Fi for a better gaming, streaming or work from home experience? Here are a few things to consider within your home: Modem location Wi-Fi connection is strongest the closer yo...
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