What is suspicious call detection and how does it protect me? Suspicious call detection uses AI analytics to monitor incoming calls in real time, and it alerts you about potential spam or fraud; allowing you to decide whether to answer incoming cal...
A fraud scam is targeting members using phone calls, text or social media messages. These callers pose as representatives of service providers, often gaining trust by citing “recent outages in your area”, “a class action case”, or “research on servi...
In the world of cyber security, cybercriminals use various attack methods. Many attacks look for vulnerabilities in networks, devices and databases, targeting flaws in technology development and implementation. For cybercriminals looking for a non-...
In today’s highly connected and digital world, we spend a lot of time online interacting with friends and family, shopping, searching for information and being entertained. This hyperconnected world gives us incredible benefits, but it also introduc...
Deception is a key element in fraud, but what allows the deception to seem real is how fraudsters use our emotions against us. Human emotions are very powerful and when certain emotions are triggered, it can cloud our decision making. A type of fra...
In every attempted scam, deception is the key attribute. Fraudsters employ tactics to make individuals feel comfortable, feel the need to disclose information or take some sort of action. Playing on emotions is used in almost every scam and is anoth...
As online shopping increases, it’s important to be aware of cyber fraud during the holiday season. Scams that target holiday shoppers often rely on fake websites that mimic real online stores, offers that appear too good to be true, bonus gift cards...
We all have several online accounts and use passwords every day to access them. If a cyber criminal gets access to your account they will take over that account then look for more accounts they can get into. Passwords are an important first step i...
Education and awareness is the first line of defense against fraud and scam attempts. One of the most common types of scam attempts we all face is phishing. Phishing can come in the form of email, text messages - known as smishing, phone calls - kn...
I am suspicious – what should I do? The good news is you are suspicious and therefore taking a moment to think about what is happening. It is always better to be cautious and think about the situation through a logical lens. This helps by changing ...
Since fraudsters are so innovative, there are many different types of scams that exist and the list is always growing. With all the different scams in today’s digital world, there are 4 main types to be aware of: Email scams (e.g.: Phishing) – This ...
What is fraud? So what do we mean when we say “fraud”? Fraud is any activity that relies on deception to realize a gain. More specifically and what we usually talk about is fraud from a criminal perspective which is when someone knowingly misrepres...
The internet has transformed how we interact, shop, and find entertainment. Instant global connections, vast information access, and online gaming have become commonplace. However, along with these advantages, come risks. Cybercriminals seek dat...
In an increasingly digital world, ensuring the safety of older adults online is paramount. Cybercriminals have many tricks up their sleeves and they sometimes specifically target older adult as they can be more vulnerable. Here are some things you...
As humans we love to interact with each other, in person and online. Email, video, social media, messenger apps, gaming and many others methods allow us to interact and share information with people around the world in real time. Social media is on...
The internet has made our lives much easier and we have become dependent on it for interacting, shopping, getting news and entertainment around the globe. With so many of us now connected, attackers now have an incredibly large number of targets. Th...
In today’s highly digital and hyper-connected world, a great deal of our interactions, shopping and entertainment now comes over the internet. We can now connect to anyone anywhere and access a wide range of information and products from around the ...
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