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Paying my Bill early

I'm on fixed income now and I was wondering if there's a way I can pay my bill early so money is on the account when bill comes due?  That way I can pay you guys when I get paid and not have to worry about it.   Or,  If I can I get my bill payment sw...

Raesoth by • Contributor
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Resolved! 3 month waiting period before you can upgrade?

I purchased an iPhone13 on August 26/22 and I would like to upgrade my phone to iPhone 14 pro for the better camera but apparently I have to wait until Nov 26 to do so without penalty .  I’m going on a trip this week and would like the better camera ...

Mila by • Contributor
  • 372 Views
  • 1 replies
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Resolved! Insufficient Funds on $100/year Pre-paid Plan

New to Virgin and it’s been a bumpy start. This is a secondary emergency-only phone for family, but I’ve struggle to have it work reliably. It’s a $100/year prepaid plan with 400 minutes and 400 text - perfect for my use case. While it can receive in...

Cole1234 by • Contributor
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  • 2 replies
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Resolved! Rebate

How long does it take to pay $50 rebate on your bill that was charged as service for getting updated phone? I chatted twice and promised it would be rebated on the next bill since May? Thanks Devinder

Devinder by • Contributor
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Data Add-On

Does anyone know the difference between the anything flex data that came with my plan and the anytime data add on? They are different but I didn’t understand why or how the add on works

Data sharing

We have two numbers with you. Once has 4 gig data and the other 14. One phone is always getting close to max and the other is only using about 3 out of the 14. issue, we get data shut down and are mandated to pay additional when we have 10 or so gig ...

AJ by • Contributor
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