Resolved! Data Add-On
Does anyone know the difference between the anything flex data that came with my plan and the anytime data add on? They are different but I didn’t understand why or how the add on works
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Resolved! Question about the 100 minutes included in the $15 dollar plan
I have questions about the minutes included in my $15 starter plan. In my account it says the 100 minutes are for outgoing calls and I have unlimited incoming calls.plan minutes usage But the usage page counts all minutes into the 100 minutes meter. ...
Resolved! Please allow option to block data at 100% usage
Why doesn't Virgin Plus have the option to block data at 100% usage in their mobility plans? Fido (Rogers) and Koodo (Telus), both direct competitors of Virgin Plus (Bell) offer this type of service. Both competitors offer data blocks at 100% usage w...
Resolved! Data sharing
We have two numbers with you. Once has 4 gig data and the other 14. One phone is always getting close to max and the other is only using about 3 out of the 14. issue, we get data shut down and are mandated to pay additional when we have 10 or so gig ...
Resolved! Unable to Delete credit card
I got a prepaid number when i visited Canada as a visitor. Now I don't need this number but I am unable to delete my credit card details from payment setup. Pls help me in deleting my card details. I don't even find the option to change payment to ca...
Resolved! How to change to cash payment and delete credit card payment.
if the cash option page is not functioning.. gets the sorry oops that page is not working.. then i cannot delete my credit card. This is ridiculous.Can someone please help me
Resolved! Changing plan prepaid
I was just wondering if there was a way to change plan , but have it effective immediately rather than have to wait until anniversary date, besides having to call in.
Resolved! Issues with activating Internet service
I am a mobile member already and now I want to add the internet package with the promotion for quebec. I'm a software engineer and I build web site and user experience and I wish you hire me to clean the mess in your systems!! 1. Using the internet p...
Resolved! Porting Number from Rogers to Virgin while in a contract, will it trigger my buyout?
Hi there I am currently a virgin member as well as a Rogers member I am looking to port my number from Rogers to my existing number on Virgin to take over the line. If I am to do this will it trigger my virgin buyout? I am still in contract. Thank yo...
