Resolved! Pay Per Use
why do you guys put us on pay per use mins when you could ask us to top up our data and not just do us like that your company would do so much better
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Resolved! Payment options
Hi,I was wondering if there was a way to pay once per year instead of a monthly bill.If so, do we get a cheaper price like with the insurance companies?
Resolved! Bonus 1000 LD Minutes due for change
For the past 6 years, I have not benefited from the "Bonus 1000 LD Minutes" because Pakistan is not included in this bundle. There is no need to offer Hong Kong separately as China is already included in this bundle. Please replace Hong Kong with Pak...
Resolved! basic talk and text family plan.
My son and I are on a family plan without data. It's costing me $77 per month for both of us. I was looking at the $47 month for 10gb data deal. Is it really a deal. Do we have to stop the family plan and pay $47x2 =94 + taxes. I'm a bit confused.
Resolved! Data notification
I was using my data, and I was close to reaching my limit and I was checking on the app making sure I don’t over pass it (so I don’t receive the overuse charge fee) it was showing 9.93GB. Then as it still showed that number on the screen it, I receiv...
Resolved! My Virgin Mobile account is treated like a credit card on Equifax, credit score affected!
For some reason, my Virgin Mobile account is treated like a credit card on Equifax, so my credit score is affected because the credit limit set by Virgin is 19$ for an 18$ monthly plan! Why are you setting up accounts like credit cards? My Credit sco...
Resolved! I have paid bills in advance but after cancellation of my account bills come out for internet
Dear All.I have paid my bills in advance for every month for 12G mobile data plan and after cancellation I got final bill mentioning for internet over usage then I checked my data usage for the final month and found out it is less than 12G. And Virgi...
Resolved! Why hasn't a new month started
Why hasn't a new month started for data? Days elapsed 31 days (103%) Month of June only has 30 days. Also for 3 days in a row it was showing 1 day left in usage cycle.
Resolved! Financing tablet without cellular data?
I saw the iPads on here and wanted to purchase one (with the monthly payment plan) but it’s asking me to select 4gb data plan. I don’t want a data plan. Is that possible with virgin?
