Forum Posts

Resolved! Changing plan prepaid

I was just wondering if there was a way to change plan , but have it effective immediately rather than have to wait until anniversary date, besides having to call in.

Issues with activating Internet service

I am a mobile member already and now I want to add the internet package with the promotion for quebec. I'm a software engineer and I build web site and user experience and I wish you hire me to clean the mess in your systems!! 1. Using the internet p...

UXX by Contributor
  • 142 Views
  • 1 replies
  • 0 likes

Pay Per Use

why do you guys put us on pay per use mins when you could ask us to top up our data and not just do us like that your company would do so much better

Payment options

Hi,I was wondering if there was a way to pay once per year instead of a monthly bill.If so, do we get a cheaper price like with the insurance companies?

Twix by Contributor
  • 147 Views
  • 1 replies
  • 0 likes

Update Phone prompt

I recently bought a new phone from Samsung. I updated my phone through My Account online (switched from an older LG). But now every time I log in to my account to top up or whatever, there is a red exclamation mark notice saying "Since you've switche...

bora by Contributor
  • 220 Views
  • 1 replies
  • 0 likes

Bonus 1000 LD Minutes due for change

For the past 6 years, I have not benefited from the "Bonus 1000 LD Minutes" because Pakistan is not included in this bundle. There is no need to offer Hong Kong separately as China is already included in this bundle. Please replace Hong Kong with Pak...

basic talk and text family plan.

My son and I are on a family plan without data. It's costing me $77 per month for both of us. I was looking at the $47 month for 10gb data deal. Is it really a deal. Do we have to stop the family plan and pay $47x2 =94 + taxes. I'm a bit confused.