I was using my data, and I was close to reaching my limit and I was checking on the app making sure I don’t over pass it (so I don’t receive the overuse charge fee) it was showing 9.93GB. Then as it still showed that number on the screen it, I receiv...
For some reason, my Virgin Mobile account is treated like a credit card on Equifax, so my credit score is affected because the credit limit set by Virgin is 19$ for an 18$ monthly plan! Why are you setting up accounts like credit cards? My Credit sco...
Dear All.I have paid my bills in advance for every month for 12G mobile data plan and after cancellation I got final bill mentioning for internet over usage then I checked my data usage for the final month and found out it is less than 12G. And Virgi...
Why hasn't a new month started for data? Days elapsed 31 days (103%) Month of June only has 30 days. Also for 3 days in a row it was showing 1 day left in usage cycle.
I saw the iPads on here and wanted to purchase one (with the monthly payment plan) but it’s asking me to select 4gb data plan. I don’t want a data plan. Is that possible with virgin?
Hi there,I'm a Virgin Plus Home Internet user. The page for the Cineplex 2-for-1 benefits (https://benefits.virginplus.ca/en/members-lounge/benefit.html?benefit=cineplex-tix-for-two-promocode2020) mentions that Internet users are able to access the b...
I dont find my internet bill in my account, my service star on may 4.Thanks.
I set up my internet in late Dec. Is it normal that I still haven't received a bill (Jan 20 now)?
Hello,Is there a way to dispute data overcharges that have seemed to occur without my knowledge or any data warning messages prior to going over my limit? I seem to have gone 557MB over my data limit accumulating $50 in additional charges.
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