Data notification

asap
Contributor

‎07-31-2022 06:49 PM - last edited on ‎08-26-2022 08:38 AM by

I was using my data, and I was close to reaching my limit and I was checking on the app making sure I don’t over pass it (so I don’t receive the overuse charge fee) it was showing 9.93GB. Then as it still showed that number on the screen it, I received a notification noting I’ve been charged. I’m confused 

 

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VirginPlusDRock
Community Manager

‎08-02-2022 03:13 PM

Hello @asap and welcome to the Community.

Usage shown in the My Usage section within the My Account app is approximate and may not be updated in real time.