Could anybody tell me who turned on my Wi-Fi?After the Virgin technician set up the Valerie modem, I immediately connected a securely confirmed computer to Valerie modem via Ethernet and turned off the modem's Wi-Fi . Then, for the first time on Apri...
WAN light is on and internet doesnt work. I need help fixing this plz.
Hello, I got with virgin plus in september 2022 and ever since signing up, I had 0 issues with any connection, until 4 days ago when my home wifi stopped working. I check the modem I have and it said “error 2000 please enter http…” i did that, no suc...
Hi,I switched recently to Virgin internet and I tried to connect my Teksavvy Grand Stream (as I have a phone number with them) to Valerie. I put the cable to Line 1 and did a reset on the ATA box. I have dial tone but if I dial a number, is just busy...
When logging into the web interface I now see Home Hub 3000 indications.I’m also unable to input the v2 number since it thinks it’s a Bell modem and refuses the virginmobile.ca user id. What happened?
I'm trying to set up a pi-hole on my home network to block ads and websites (since Virgin's routers don't have the ability to filter websites out of the box for some reason). the pi-hole is working fine after install and passes tests I do with nslook...
Referring to this link on "How to set up Internet Access Manager" athttps://virginhome.tmtx.ca/en/topic/homeinternet_valerie/how_to_create_access_controls_on_my_valerie...Unfortunately, the "Internet Access Manager" function is no longer available in...
Internet connection was stable and I was happy for the serviced over a year but started experience issues about a month ago. Internet disconnects for 1-3 min and it happens multiple time a day. All lights on Steve are blue just stop flickering. I am ...
-CONNECTION TO USB 1 OR 2 ON STEVE IS INTERMITTENT -- AT THE MOMENT IT IS WORKING BUT LATER PROBABLY NOT -- CANNOT DEPEND ON ACCESS TO EITHER OF THE USB'S -- HAVE REFORMATED MANY TIMES AND TRIED MANY SIZES AND TYPES OF USB'S -- ALL OF WHICH ALWAYS WO...
The Virtual repair tool will automatically detect and fix problems with your Virgin Plus Internet and TV services.
Use it to make sure your services are running their best, or if you have:
