Virgin Community

I have been having issues with the wifi router section of the Valeria modem and I am on my second one since the apparent fix is just go and swap for a "new one". I would like to disable the WIFI router and use my ASUS routers. I the past I was able to use bridge mode, but I cannot find it and reading around it seems it doesn't exist in the Valeria modem. I am hoping to get some insight here.

I just recently got the virgin internet connection and received a pre-set WIFI SSID and password. I'm trying to change the password but every time I try to login, it shows that the password is incorrect. I've been trying the same password that's been given to us by the company. Could someone suggest anything that I should be doing differently?

Hi, I'm trying to find out the information for returning a modem.

Thanks.