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11-10-2021
07:27 PM
- last edited on
11-20-2024
05:00 PM
by
VirginPlusPatri
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11-12-2021 01:02 PM - last edited on 01-07-2026 03:14 PM by VirginPlusDRock
Hey @ljames18,
Welcome to Community.
That's a great question and we have your back.
Check out Returning your Equipment to find the steps for returning your Valerie, Steve or Vincent modem and power supply.
Let us know if you have any questions.
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11-12-2021 01:02 PM - last edited on 01-07-2026 03:14 PM by VirginPlusDRock
Hey @ljames18,
Welcome to Community.
That's a great question and we have your back.
Check out Returning your Equipment to find the steps for returning your Valerie, Steve or Vincent modem and power supply.
Let us know if you have any questions.

