Mobility
Have questions or need help with your Virgin Plus Mobility service or phone?
354 Posts
Recent Activity
Resolved! Can I get voicemail messages also sent to my email?
I know this has likely been covered in the past BUT I am looking/hoping that technology has finally made this seemingly simple task an option now with Virgin Plus Mobility and that is to have voicemail messages left in your inbox, also sent to your e...
Resolved! 2025 Rate Increase
is the monthly fee increase?
Resolved! Cannot log into my account, pop up
I try to access my account, but a pop up kept appearing. I've tried all combinations to enter my account, but none of them worked. Because of this I cannot see anything displayed in my account! What am I supposed to do here....?
Resolved! RCS not activating after using international eSIM - “waiting for activation”
Hi I recently installed an eSIM for a trip overseas and ever since then my Rcs has been saying “waiting for activation” on my iPhone(13). I’ve done everything you could possibly imagine (toggle it on and off, speak with tech support, turn my line off...
Resolved! Refer a friend
I just went in and tried referring a friend in order to receive the $50. Credit to my friend and to me. My friend does not have a computer so we do not qualify. If the company is so proud of their promotion maybe they should look at making it acces...
Resolved! Pay off my phone
I want to pay off my existing balance on my phone. Is this possible/how do I do it?
Resolved! When are Roam Sweet Roam charges triggered?
I am on vacation and want to know if i am within wifi, will i b charged roaming charges?
Resolved! Description vs reality
If i am paying Internet 50, in a simple Internet velocity test in internet, should it say 50 Mbytes or close right? I saw 30. Somebody can explain me.
Resolved! No Service. Showing SOS
I am having problems today with virgin service . I have no bars at all . Phone kept saying SOS I reset it a bunch of times . Anybody else having this issue today ?
