User Activity

I signed up for a new phone/plan, but realized that I can actually get a cheaper plan. I tried to go through my account setting to find a "cancel" button, but have had no luck. The chat wait time is super long and I am assuming the phone wait is wors...
So I am trying to switch my mom from her current carrier and get her signed up online with VM. I noticed there is a Limited Time Offer which brings the regular price of $60 for 50GB down to $45 for new sign up.We go through the online ordering steps,...