Resolved! Trading in a phone
I just was wondering if you can trade in a non working Samsung galaxy s21 towards getting an upgrade?
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Resolved! Porting phone number
I had a old phone number with another company. I would like to change it with my current phone number is it possible.
Resolved! Roaming without Roam Sweet Roam
We live in Vancouver, Canada and will be travelling to Europe. With my daughter’s phone (with a virgin plan) she would only need to use it in an emergency, or if lost or separated from us somehow. If we make no changes to her plan/ purchase no r...
Resolved! Call problems
So, I have an LG G8 Thinq that is 2 years old. I have always had good service. However, in the past 3 months, I have found that when I am on a call after about 45 - 60 mins the call quality starts to break down. The other party can hear me but I c...
Resolved! Phone calls vs Snapchat calls
I have a question about phone calls via phone vs calls via app, such as Snapchatis there a cost difference?
Resolved! Sim card swap
Hay I have lost a bunch of my sim cards and now I want to keep the numbers I had but how do I transfer my information and number to a new sim card?
Resolved! How to make international call from mobile phone?
HiI got 1000 long distance minutes per month. I want to call Taiwan and India. How do I make a call to a Taiwanese or Indian phone number? Do I add "+" in front of the country code+area code+number? Or should I dial "011" in front of country code lik...
Resolved! Fake agent calling offering free phone scam
Hi on Saturaday I got a call from “Virgin” claiming I was eligible for a free phone upgrade iether the iPhone 15 or the S24 Samsung. Anyways long story short I ended up changing my account password, Pin And so forth and pulled my credit card of the...
