Error message on link when trying to activate the free Crave on my account

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Dalejrfan-74
Contributor

‎11-03-2025 04:51 PM - last edited on ‎11-04-2025 07:32 AM by

I received the text to add crave free onto my account. When I click on the link I get and error message. Anyone else getting this 

Screenshot_20251103_173927_Chrome.jpg

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VirginPlusAntgio
Moderator

‎11-05-2025 11:38 AM

Hey there @Dalejrfan-74  , 

Welcome to the community and thanks for your post. 

You can access your crave offer at vpc.ca/Crave

If that doesn't work, you can try creating a new account or logging in via this Create an account link. Follow the instructions to link your Virgin Plus and Crave accounts with a one-time verification code, and you should be good to go. 

For additional details as to the offer, we invite you to take the time to review the Crave FAQ 

Let us know if you have any further questions.

 

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VirginPlusAntgio
Moderator

‎11-05-2025 11:38 AM

Hey there @Dalejrfan-74  , 

Welcome to the community and thanks for your post. 

You can access your crave offer at vpc.ca/Crave

If that doesn't work, you can try creating a new account or logging in via this Create an account link. Follow the instructions to link your Virgin Plus and Crave accounts with a one-time verification code, and you should be good to go. 

For additional details as to the offer, we invite you to take the time to review the Crave FAQ 

Let us know if you have any further questions.