Forum Posts

Resolved! Enabling roaming

How can I get International roaming for 1day for my Postpaid connection 

Shwe by Contributor
  • 1094 Views
  • 6 replies
  • 4 likes

Resolved! Voicemail greeting voice options?

Are there different options for the voice that greets me on voicemail? I don't care for the electronic Aussie accent lady. 

taz by Contributor
  • 4304 Views
  • 20 replies
  • 62 likes

Resolved! Daughter's first phone and plan - BYOP activation and telephone number

I'm buying my daughter her first phone and plan. Since my plan is with Virgin, I wanted to do it here through my account as well.  She has a used phone that we bought before hand elsewhere so we just need to buy a plan ... does she get issued a phone...

Greg by Contributor
  • 121 Views
  • 1 replies
  • 1 likes

Resolved! Apple iPhone Pro Need New Battery

I purchased my iPhone 15 pro from virgin on a two year plan back in November of 2023. It needs a new battery. Can I take it into the Apple Store to get it fixed even if I bought it through virgin? If not what can I do or is there a better solution th...

AndWon03 by Contributor
  • 120 Views
  • 1 replies
  • 1 likes

Resolved! satellite connection on mobile phone

Recently near Camrose AB where cell service is terrible for all carriers.  This visit I got a drop down message saying something like I could connect via satellite connection assistant.  I opened the drop down but the thought it might be a scam or it...

Resolved! No Service. Showing SOS

I am having problems today with virgin service . I have no bars at all . Phone kept saying SOS I reset it a bunch of times . Anybody else having this issue today ?