Forum Posts

Resolved! Voicemail greeting voice options?

Are there different options for the voice that greets me on voicemail? I don't care for the electronic Aussie accent lady. 

taz by Contributor
  • 6291 Views
  • 21 replies
  • 63 likes

Resolved! Change or update Voicemail Pin

hi, how can i change my voicemail pin?       AI Summary:  How to turn off Voicemail PIN requirement If you're a Virgin Plus Member and want to disable the PIN prompt when checking your voicemail from your own device, follow these steps after dialing ...

sasa by Contributor
  • 25421 Views
  • 3 replies
  • 2 likes

Resolved! Can I get voicemail messages also sent to my email?

I know this has likely been covered in the past BUT I am looking/hoping that technology has finally made this seemingly simple task an option now with Virgin Plus Mobility and that is to have voicemail messages left in your inbox, also sent to your e...

Accessing landline voice mail (not cellphone voicemail)

We have a landline as part of our Virgin package.  Until recently, accessing the landline's voice mail was easy.  Now, my landline says "voicemail message via phone company", and I can't get to it.  Even if I could change the message to say "don't le...

SarahM by Contributor
  • 712 Views
  • 3 replies
  • 2 likes

Resolved! Remove Voicemail from account

How do i remove voicemail from my account entirely?    AI Summary: Removing the Voicemail calling feature entirely is an account level change requiring an Agent to complete, and cannot be completed through Virgin Plus My Account self-serve options.

MalcolmW by Contributor
  • 10124 Views
  • 11 replies
  • 2 likes

Resolved! Remove Voicemail indicator

Says I have voicemail but when I go to my voicemail it says no new messages. How do I delete it showing that I have messages?