Forum Posts

Resolved! CAN/US/MEX plan clarity with Roam Sweet Roam

Hello all, I just changed to the CAN/US/MEX promotional plan. But I’m a bit confused about the plan details and how I can correctly use the features when travelling to the U.S. and Mexico. below is a photo of what’s included in the plan. It includes ...

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NoThanks by Contributor
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  • 1 replies
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Resolved! Roaming without Roam Sweet Roam

We live in Vancouver, Canada and  will be travelling to Europe.  With my daughter’s phone (with a virgin plan) she would only need to use it in an emergency, or if  lost  or separated from us somehow.  If we make no changes to her plan/ purchase no r...

Kay1231 by Contributor
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  • 3 replies
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Resolved! Incidental Roaming when still in Canada

Why am I getting roaming messages if I m still in Canada?         AI Summary: A Virgin Plus Member in Canada near the U.S. border could connect to a U.S. carrier's tower, triggering a Roam Sweet Roam notification and/or roaming charges. This is simp...

Workwork by Contributor
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  • 1 replies
  • 2 likes