Forum Posts

Not on Registered Network

So I haven't had any problems until today with my phone, but now it keeps going in and out of being "Not on Registered Network" and if it were just me I'd think my SIM card was messed up but both my sister and friend are both having similar issues so...

Why3__ by Contributor
  • 1695 Views
  • 7 replies
  • 0 likes

My data is insanely slow

So I used to have a samsung s10 and it was alright when using data, slow at times but usable. I now have a S21 and I've used smart switch so all my stuff is the same, but my data is terrible, ontop of it overheating. what am I doing wrong? the data d...

Jilly99 by Contributor
  • 3326 Views
  • 2 replies
  • 1 likes

Virgin update schedule for Samsung One UI 6

I own a Samsung S22 Ultra and while Samsung hasn't released a stable version of OneUI 6 to this lineup, I'd like to know if there was a schedule for the rollout to the newer S23 line up since company's like Telus have already put out an update schedu...

ELawrence by Contributor II
  • 1686 Views
  • 12 replies
  • 5 likes

Wifi Calling won't activate on S20

Hello, Hardware: Samsung S20 Issue: wifi calling works fine until random stop. When I toggle it on/off or restart phone, the little phone/wifi icon doesn't appear and I have no reception for calls or text mesages.  Once I get back into town and get n...

glgmesh by Contributor
  • 1791 Views
  • 16 replies
  • 4 likes

Resolved! Filter out spam texts?

I keep getting spam texts every now and then about a supposed "price" that I won. It's very obvious that it's malware. I keep blocking and deleting those numbers but they are still coming in. Is there a way to filter those texts out? Some sites sugge...

MCDP by Contributor
  • 3229 Views
  • 5 replies
  • 0 likes

Resolved! eSIM for Smartwatch

I went to the store...  I wanted to get an E SIM activated for my Samsung watch and they said I wouldn't be able to do that... I Urge Virgin Plus to start supporting E SIMS for Samsung watches as soon as possible...

pt10 by Contributor
  • 2329 Views
  • 2 replies
  • 2 likes

Service

I went over my data limit and my mobile data was cut off.   That's fine, but I have no phone service.   My bill's not due till the 11th, today's the 4th.    Can you tell me what's happening?