Forum Posts

My data is insanely slow

So I used to have a samsung s10 and it was alright when using data, slow at times but usable. I now have a S21 and I've used smart switch so all my stuff is the same, but my data is terrible, ontop of it overheating. what am I doing wrong? the data d...

Jilly99 by Contributor
  • 3408 Views
  • 2 replies
  • 1 likes

Virgin update schedule for Samsung One UI 6

I own a Samsung S22 Ultra and while Samsung hasn't released a stable version of OneUI 6 to this lineup, I'd like to know if there was a schedule for the rollout to the newer S23 line up since company's like Telus have already put out an update schedu...

ELawrence by Contributor II
  • 1825 Views
  • 12 replies
  • 5 likes

Wifi Calling won't activate on S20

Hello, Hardware: Samsung S20 Issue: wifi calling works fine until random stop. When I toggle it on/off or restart phone, the little phone/wifi icon doesn't appear and I have no reception for calls or text mesages.  Once I get back into town and get n...

glgmesh by Contributor
  • 2001 Views
  • 16 replies
  • 4 likes

Resolved! Filter out spam texts?

I keep getting spam texts every now and then about a supposed "price" that I won. It's very obvious that it's malware. I keep blocking and deleting those numbers but they are still coming in. Is there a way to filter those texts out? Some sites sugge...

MCDP by Contributor
  • 3363 Views
  • 5 replies
  • 0 likes

Resolved! eSIM for Smartwatch

I went to the store...  I wanted to get an E SIM activated for my Samsung watch and they said I wouldn't be able to do that... I Urge Virgin Plus to start supporting E SIMS for Samsung watches as soon as possible...

pt10 by Contributor
  • 2404 Views
  • 2 replies
  • 2 likes

Service

I went over my data limit and my mobile data was cut off.   That's fine, but I have no phone service.   My bill's not due till the 11th, today's the 4th.    Can you tell me what's happening?