Forum Posts

Resolved! Pre-authorized payment credit - how do I tell it's applied?

I upgraded my phone plan to 175gb for $46 because of a promo offer. It said it's $56 a month but $10 off if you have pre authorization payments. I already had that set up. When I got my contract it says it $56 a month. Does that mean I'm going to be ...

Anna07 by • Contributor
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  • 2 replies
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Resolved! Texts Not coming from my registered phone number

I recently ordered a SIM card online. After placing my order I got a temporary Virgin number. After my card arrived I activated my plan and transferred my number from my old provider. I have an android, and now when I text people with the default set...

Resolved! Virgin mobile error code 2

What does this error code mean? Got it while trying to send a text. How do I fix it? 

Dawson by • Contributor
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  • 3 replies
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Resolved! Dropped Phone in Water

 I dropped my phone in water, it is no longer working. Please what can you do for me?    

Resolved! New Phone Screen Cracked

I ordered a new phone (used) received a promotional discount for being a long time member. Phone arrived and the screen is cracked. I called in and the best they could tell me was order a new phone. Cant send back via purolator and now the promotion ...

MelP22 by • Contributor
  • 539 Views
  • 1 replies
  • 2 likes