Can I get voicemail messages also sent to my email?

[SurelyItsNotJustMe]

I know this has likely been covered in the past BUT I am looking/hoping that technology has finally made this seemingly simple task an option now with Virgin Plus Mobility and that is to have voicemail messages left in your inbox, also sent to your email as either a text OR a voice file of that message.

As a traveller the solution needed is not one that requires me to keep my Canadian SIM card and service fully active while away for months on end, I just want to have voicemail message forwarded to my email so I can determine if I need to take some sort of action. Of note, while away, I continue to pay for mobile services even though I don't use anything, I just keep my mobile active for my return.

All this to say, I really would like to have this voicemail option available.

Has anything changed within Virgin Mobile?  (I believe Bell Canada offers this and understand there are many shared services between these two companies....)

[VirginPlusKris · Accepted solution]

Hi there, @SurelyItsNotJustMe. Welcome to the Community.

At this time we do not offer an option for voicemails to be forwarded to your email. You can use our Voicemail via MMS feature to have an audio file copy of your voicemails sent to you, at which point you can choose what you'd like to do with them (email them, back them up, etc).

For any new features and updates, stay tuned to virginplus.ca and our social media channels. 🙂

Let us know if you have any further questions.

[Rodent]

I would love to see something like this while traveling. I'm in Europe for 2 months almost and can not afford the travelling charges so have to purchase European simcards at a fraction of the cost to have Data, and phone. However I can get my rogers home voice messages by email, sent as a wave file. Getting access to voice messeages on emails would be a bonus with Virgin Mobile. 

[normanof]

Same here, while out of Canada, would be nice to receive voicemail to email, I used to have this with another provider. Weird that Virgin is not offering this possibility, even as an add-on and extre fees...

[Froteq]

Yea, I agree that an alternative way to listen and manage voicemail would be very useful. While travelling overseas I often do not have the ability to call/text on my Virgin number, so an alternate way to retrieve voicemail is something that would be valuable. 

Perhaps via email as suggested above and/or an option through the Virgin App or website to check and also delete voicemails... (Ability to delete is key, so they don't pile up and reach my limit)