Forum Posts

Resolved! Phone calling by itself

To my surprise on my latest bill there was a long distance charge. Upon looking what it was there was a call made to a random US number I did not recognize. Looking through my phone logs I found my phone had apparently called this number twice on 2 d...

Jopal by Contributor
  • 321 Views
  • 2 replies
  • 0 likes

Resolved! No data

Just wonder I can’t text no data. I started my new phone yesterday same line. 2 days before billing period, now I have no data. 

Daner by Contributor
  • 145 Views
  • 1 replies
  • 0 likes

Resolved! Voicemail Setting Issue

I have tried setting my voicemail and i don't know what has happened and my voicemail didn't set. Initially it was giving me the option to set the voicemail but now it doesn't, after dialing the pin it is directing me at the voice messages. I called ...

KK_123 by Contributor
  • 470 Views
  • 1 replies
  • 0 likes

Resolved! Text Messages Lost Read Receipts

I just switched from Koodo to Virgin and have a Samsung Galaxy S20 FE - I used to have read and delivered receipts for my text messages but they have disappeared (and my chats with other android users used to be shown in blue and now they're green, w...

Resolved! VoiceMailMMS Suggestion: Auto-delete option, delete by MMS reply

The VoiceMailMMS feature is much more convenient than logging in to listen to voicemail, but it has a few drawbacks as well:1.) I still have to go login and fetch / delete my voicemail anyway.2.) By receiving and listening to the VM in my text messag...

Colin by Contributor
  • 734 Views
  • 1 replies
  • 3 likes

Resolved! Data access

hello, i haven’t been able to access internet on my phone since i started using this sim card earlier this week. 

bird_y3 by Contributor
  • 186 Views
  • 1 replies
  • 1 likes