Forum Posts

Resolved! Accidental Long Distance Charged Before Call Pickup

Hello everyone and all the best to your families.Hey there Virginplus, even Bell does not charge LD rates if the call goes unanswered.  My recent bill has a charge listed for a 201 area code call that we realized was an error and quickly hung up befo...

Resolved! Gift card

Had a $20 gift card from buying my sim card at the Dollarama sent in text message then got deleted how do I get it back

James78 by Contributor
  • 247 Views
  • 1 replies
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Resolved! Phone Owner Name change from UNKNOWN

We need a way to change the name of the phone owner from UNKNOWN to the actual person. Those who receive calls with UNKNOWN coming up tend not to pick up the call. This goes for business owners. The call comes across as spam. Please do SOMETHING.

DM by Contributor
  • 929 Views
  • 2 replies
  • 2 likes

Resolved! VoLTE on Pixel 6

I noticed that all Google Pixel devices can do VoLTE but the Pixel 6 and Pro version are not there. Is there a timeline when this will become available?

JCVA23 by Contributor
  • 542 Views
  • 1 replies
  • 0 likes

Resolved! Phone trouble

My Huawei P30 Pro is having issues.  When I make an outgoing call,  the person answering my call cannot hear me for an average period of 20 seconds.  Many people have ended the call before they were able to hear me.  I use my phone for work and it's ...

Resolved! Replacement phone

My phone is acting up. It has a mind if its own when texting or typing emails. I am not due for a new phone until September 2022. Can I get a replacement

W-B-C by Contributor
  • 182 Views
  • 1 replies
  • 0 likes

Resolved! Red exclamation mark

What is the red exclamation mark beside my posts and calls

Mexico by Contributor
  • 610 Views
  • 1 replies
  • 2 likes

Resolved! do data limits actually do anything?

I've set my data limit to ensure I don't go over my max but multiple times I've reached the limit and received notification data has been stopped only to have data still be used and get billed absurd amounts of megabits of data. the only way i can re...

FOLXEN by Contributor
  • 1537 Views
  • 3 replies
  • 0 likes

Resolved! Texting

I have a US travel plan Can I send unlimited texts to Canada?    

Confused by Contributor
  • 240 Views
  • 1 replies
  • 1 likes