Recent Activity

H+ showing instead of LTE?

Hello Everyone,Upgraded from a Samsung A20 to a Samsung S21+ 5G 128GBPlaced SIM from A20 into S21+  - all good recognized by VirginNOT receiving MMS?Status icon LTE has changed to H+?Help... Thank you!

GongLi by Contributor
  • 1006 Views
  • 4 replies
  • 5 likes

Resolved! I would like to disable my WIFI and use my own WIFI router

I have been having issues with the wifi router section of the Valeria modem and I am on my second one since the apparent fix is just go and swap for a "new one". I would like to disable the WIFI router and use my ASUS routers. I the past I was able t...

Resolved! No 5G access

Switched to 5G rate plan, swapped and paid for a sim card not once but twice! In store, have a galaxy S21+5G but still no 5G access and only LTE/WCDMA/GSM are available under network options. Had issues after second sim activation sim not registered,...

Dallas85 by Contributor II
  • 6927 Views
  • 115 replies
  • 60 likes

Resolved! Remove Voicemail Pin

How do I remove the voicemail pin?  I do not wish to use one when accessing my voicemail.

TTT by Contributor
  • 22 Views
  • 2 replies
  • 1 likes

Resolved! Ctv 2 London

Why did I lose the ctv2 london channel? Did virgin get rid of this channel in their lineup?