Good morning, @J2M-J0E. Welcome to the Virgin Plus Community, and thanks for reaching out.
We're unable to comment as to any future projects for construction and development, we here at Virgin Plus strive to do our very best for our members. Thank you for your feedback.
With that said, we can understand your frustration. For us to have more insight, could you please provide further details? Do keep in mind as well that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.
- Are you seeing any issues with your calling and/or SMS as well?
- Is the issue only occurring indoors, outdoors or both?
- What is the make, model and IOS/OS version of your phone?
- Do you know of anyone else in the are having similar issues?
- Have you tried using Wi-Fi calling where available?
- Have you got in touch with our technical support team to open a ticket for further investigation if needed?
In the meantime as well, we'd recommend checking out our How To article on Troubleshooting voice calls for tips and advice that may help.
Looking forward to hearing back from you. Best wishes.
