As of January 14, 2026 Virgin Plus will be discontinuing new internet and TV activations. This change effects only new customers looking to sign up for internet and/or TV services. Existing internet and TV Members: you don't need to worry, as there w...
I have issues with internet not working especifically at night, it works good during day.I have talked to customer care numerous times now. First they tried to stabilize the line, which didnot work. Thry suggested i use the virtual repair which didno...
Is Virgin blocking IPTV apps? I can only watch it with VPN in the evening and weekend. During the day Mon-Fri is ok without VPN.
So I just realized that my home doesn’t have a green cable to insert the Valerie modem cable it came with. The only one I have is a Ethernet connection on the wall. Should I just get a technician to install it then?
I have never been able to get my Valerie modem to connect to my desktop PC using an ethernet cable. I have tried using different ports and different cables in case one was damaged, but this did not fix the problem. I can connect other devices to the ...
I am awaiting replacement of a Valerie modem and plan to install it myself. While removing the old modem, I detached the connector shown below from the body of the modem itself. To do this, I had to figure out how to open a little panel on the back o...
What is the newest modem offered by virgin ? Steve Or Valerie ‘? I can onlyfind information on the site for Steve and have Valerie
I found that Virgin Valerie modemhave a place for a backup battery. Where I can buy it?
I'm trying to set up a pi-hole on my home network to block ads and websites (since Virgin's routers don't have the ability to filter websites out of the box for some reason). the pi-hole is working fine after install and passes tests I do with nslook...
The Virtual repair tool will automatically detect and fix problems with your Virgin Plus Internet and TV services.
Use it to make sure your services are running their best, or if you have:
