Forum Posts

Resolved! Green cable fibre cable

So I just realized that my home doesn’t have a green cable to insert the Valerie modem cable it came with. The only one I have is a Ethernet connection on the wall. Should I just get a technician to install it then?  

Cheese by Contributor
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Resolved! Valerie will not connect to PC through ethernet

I have never been able to get my Valerie modem to connect to my desktop PC using an ethernet cable. I have tried using different ports and different cables in case one was damaged, but this did not fix the problem. I can connect other devices to the ...

Resolved! Valerie Modem Physical Connections

I am awaiting replacement of a Valerie modem and plan to install it myself. While removing the old modem, I detached the connector shown below from the body of the modem itself. To do this, I had to figure out how to open a little panel on the back o...

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Resolved! Newest modem

What is the newest modem offered by virgin ? Steve Or Valerie ‘? I can onlyfind information on the site for Steve and have Valerie  

Resolved! Valerie router blocks pi hole dns device

I'm trying to set up a pi-hole on my home network to block ads and websites (since Virgin's routers don't have the ability to filter websites out of the box for some reason). the pi-hole is working fine after install and passes tests I do with nslook...

Resolved! IP Location

My IP address says I am located in Toronto despite living in another city. When trying to watch sports, it says there is a blackout in my area (which is because it thinks I am in Toronto). My neighbour has a different internet provider (who has the c...

IPwoes by Contributor II
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