Forum Posts

Resolved! Channels 151, 549, 556, 557, 562

About 2 weeks ago these channels appeared on my TV Guide (core TV package). All of them show "This channel is no longer available", which makes no sense to me.Furthermore, I have looked at the available channels in Virgin+ and they don't even exist.C...

Resolved! City TV On Demand disappeared

I have been watching Hudson & Rex on demand and it suddenly disappeared without warning.  Is this normal?  Can anyone explain what happened and/or if I can get it back? Please and thank you  

TV Guide initializing at random date and time

I wonder if anyone else is having this problem.  In the past week or 2, when I load the Virgin App and go to the TV Guide, it opens at a random day and time.  I notice that at the bottom of the page it says to press the back button to go to 'current'...

Resolved! Unable to watch live TV on tablet - Error code 1009n/2

hi! I am unable to watch live TV on my tablet, I keep getting error code 1009n/2.  I can watch OnDemand shows, and my tv service is fine.  Any idea how to fix this?  Already tried the virtual repair, but found no issues. hoping for some pointers here...

Jenn1334 by Contributor
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Virgin Plus TV in home content only on wi-fi message

The guide does not work and on several channels that I try to access through favorites, I get this message (this content is only available to watch while at home and connected to your virgin pls wi-fi)  

Celine by Contributor
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Tv streaming quality

We have been with virgin for tv for a few weeks. We have 100mb download and the Valerie router is less than 30’ away and pretty much has line of site. We use an apple 4K for streaming.The download speeds are as advertised. The picture is great someti...

Pjm by Contributor
  • 1100 Views
  • 4 replies
  • 1 likes

Virgin Plus TV logged out and I can't log back in

I've had virgin tv for a couple of months. Set up was easy and had no problems until today. I got logged out and can't get back in!  It scans the wifi (also virgin) and says there's no account detected or whatever. Try to login manually and it says t...

Chambera by Contributor
  • 224 Views
  • 1 replies
  • 1 likes