Forum Posts

Resolved! Free basic crave in French?

I live in Ontario. Why are all the movies under my crave add-on subscription suddenly now all in French? My 'settings' has audio and subtitles set to English... Once again, another 'free' service worth about as much.

Resolved! Cannot watch Virgin TV on TV get Error 1060

Two days ago we stopped being able to watch Virgin TV (using a Firestick). Channels just keep loading and then an error screen comes up with Error 1060. This error is not listed in the Troubleshooting webpage. Virgin TV works on our phone apps. No ot...

FiredUp by Contributor
  • 1926 Views
  • 6 replies
  • 4 likes

Resolved! City TV On Demand disappeared

I have been watching Hudson & Rex on demand and it suddenly disappeared without warning.  Is this normal?  Can anyone explain what happened and/or if I can get it back? Please and thank you  

Resolved! Virgin TV Compatible Devices

Why do your sales people not tell us you need a fire  tv stick to get channels let alone a 4K tv. Now I have no tv service at all until I go buy a 4K tv. So I guess I’m listening to music and watching TV on my IPhone. But when my internet fee goes fr...

Ken323 by Contributor
  • 31494 Views
  • 27 replies
  • 8 likes

Unable to access TVA on Virgin Plus

I keep getting this message: This content is only available to watch while at home and connected to your Virgin Plus Wi-Fi. All the other channels work. How can I get it to work? I tried logging out, rebooting. I spoke to a Virgin representative and ...

Mimi2 by Contributor
  • 301 Views
  • 3 replies
  • 1 likes

Resolved! Unable to access Crave via Google TV

I have been enjoying the free access to Crave Basic but after switching TVs, started to have trouble with Chromecast dropping at ad breaks (also occurs with CTV app casting).  I recently upgraded my Chromecast hoping it would resolve the issue, but i...