Forum Posts

Getting English core TV package in Quebec

Anyone have any joy in getting the French core TV package (the default for Quebec) to the English core package? I was given the French core TV initially and it was supposed to be changed to English this month. But it's still the French package which ...

patrick by Contributor
  • 146 Views
  • 7 replies
  • 1 likes

Resolved! Virgin TV Compatible Devices

Why do your sales people not tell us you need a fire  tv stick to get channels let alone a 4K tv. Now I have no tv service at all until I go buy a 4K tv. So I guess I’m listening to music and watching TV on my IPhone. But when my internet fee goes fr...

Ken323 by Contributor
  • 17491 Views
  • 17 replies
  • 7 likes

Resolved! Recording with Virgin Plus TV app?

Is there any device or service I can use to record TSN & SN programs from Virgin Plus?  

DGLR by Contributor
  • 4067 Views
  • 11 replies
  • 4 likes

Resolved! Cannot watch Virgin TV on TV get Error 1060

Two days ago we stopped being able to watch Virgin TV (using a Firestick). Channels just keep loading and then an error screen comes up with Error 1060. This error is not listed in the Troubleshooting webpage. Virgin TV works on our phone apps. No ot...

 FiredUp by Contributor
  • 293 Views
  • 5 replies
  • 4 likes

Removing a registered device from Virgin TV

I have been waiting MONTHS for help and yet to receive anything from virgin/bell.  I currently have 5 devices listed as being used for my TV services.  2 of these devices are no longer in use and I would like to remove them from my account so I can e...

Resolved! Internet TV ( a la carte )

I have internet with Virgin, I am only interested in acquiring one, perhaps 2 channels from add ons, can I purchase the add on channel only ?and add either $5 or $10 per month to my monthly invoice ?I am not interested in getting the $25 internet tv ...

Quark by Contributor
  • 51 Views
  • 1 replies
  • 2 likes

Resolved! Accessing Global and CTV apps

I have Global and CTV with Virgin TV but can not access the apps because Virgin does not show as a service provider. I have contacted Global regarding this and was advised that Virgin needs to sign up for this free service. When will Virgin be signin...

D1scogirl by Contributor
  • 4356 Views
  • 47 replies
  • 15 likes