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08-11-2025 12:38 PM
I purchased my iPhone 15 pro from virgin on a two year plan back in November of 2023. It needs a new battery. Can I take it into the Apple Store to get it fixed even if I bought it through virgin?
If not what can I do or is there a better solution than taking it into an Apple Store?
TYIA!
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08-13-2025 09:17 AM
Hi there, @AndWon03. Welcome to the Virgin Plus Community, and thanks for reaching out.
Apple will repair any Apple device regardless of whether or not you've bought it through them or signed up for AppleCare. Check out their Support page on iPhone Repair and Service for more details, as well as to get a possible estimate for cost if you did not sign up for AppleCare.
Let us know if you have any further questions. Best wishes.
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08-13-2025 09:17 AM
Hi there, @AndWon03. Welcome to the Virgin Plus Community, and thanks for reaching out.
Apple will repair any Apple device regardless of whether or not you've bought it through them or signed up for AppleCare. Check out their Support page on iPhone Repair and Service for more details, as well as to get a possible estimate for cost if you did not sign up for AppleCare.
Let us know if you have any further questions. Best wishes.
