satellite connection on mobile phone

Puzzled0031
Contributor

Recently near Camrose AB where cell service is terrible for all carriers.  This visit I got a drop down message saying something like I could connect via satellite connection assistant.  I opened the drop down but the thought it might be a scam or it would be a user cost add on so turned off the phone and the icon disappeared.  I ignored the drop down when it happened again later.  Is this a service Virgin offers in poor reception areas (I read something about Starlink in rural areas now)?  Does it cost to use it?  

1 ACCEPTED SOLUTION

Accepted Solutions

VirginPlusKris
Moderator

Hi there, @Puzzled0031. Welcome to the Virgin Plus Community, and thanks for reaching out.

This is a feature available via iOS to all iPhone models beginning at the iPhone 14. 🙂 You can read more on Apple's Support page on Connecting to a satellite with your iPhoneOpens in a new tab or window

Let us know if you have any further questions. Best wishes.

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VirginPlusKris
Moderator

Hi there, @Puzzled0031. Welcome to the Virgin Plus Community, and thanks for reaching out.

This is a feature available via iOS to all iPhone models beginning at the iPhone 14. 🙂 You can read more on Apple's Support page on Connecting to a satellite with your iPhoneOpens in a new tab or window

Let us know if you have any further questions. Best wishes.