Do Virgin technicians install phone jacks, need a new one closer to our TV?
Need to book a service technician to install internet in new place on July 3rd. Already a member using Virgin Plus phone and internet plan. Thanks
My streaming of tv shuts down every night around 8:15pm. Seems to me around that time my speed decreases for this to be happening, am I right?? What I am streaming does use a lot but it should still work if it is during the day and at that time less...
Anyone else experiencing poor internet connection this morning? Ours is cutting out every 1/2 hour.
Ever since the Summer I've had nothing but issues, my modem will shut off and no lights will be on except the power light. I than need to unplug and restart..I've had three modems in this time so it can not be a modem issue. The past few months when...
I am ordering 100/10 internet service. After completing my order I recieve a 'shopping cart reminder' email - but no confirmation that the appointment has been set. Am I missing something here? Or am I supposed to just assume this page is all the con...
Hello ! Just became a new customer the other day and my order said the installation day was yesterday (I opted for self install so just waiting on the delivery) at the end of the day yesterday, I contacted customer care just to be safe to see if it w...
I cannot use wifi any longer and cannot find iPhone 11 to fix.
For 2 months I am experience Constant Internet interruptions every dayThey last from 10 sec to a 1 min and happening multiple time a day.I've been talking with layer one support countless amount of time with no resolution.Technician was at my home th...
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The Virtual repair tool will automatically detect and fix problems with your Virgin Plus Internet and TV services.
Use it to make sure your services are running their best, or if you have:
