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Why do your sales people not tell us you need a fire tv stick to get channels let alone a 4K tv. Now I have no tv service at all until I go buy a 4K tv.

So I guess I’m listening to music and watching TV on my IPhone. But when my internet fee goes from $70/ month to $105.
min 12 months It’s.bye bye Virgin internet.
Very pleased with our Virgin Mobile service tho. Thank You.

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Resolved! Ability to check the Trending channels and Guide while watching a channel unavailable

Why did the ability to check the Trending channels and Guide while watching a channel go away? You have made the service worse and I cant imagine why. Will you bring back the ability to do this please? If not, why not? I hate having to now leave a ch...

Resolved! Ctv 2 London

Why did I lose the ctv2 london channel? Did virgin get rid of this channel in their lineup?

why are TLC shows always uploaded late or missing

One of the main channels I chose Virgin TV for over other streaming options is because I enjoy TLC programs such as 90 Day fiance. This channel consitently misses uploads altogether or posts days/weeks after the show was aired. The 90 Day Fiance for ...

Resolved! Can I change how the channels come up ?

Can I change how the tv channels appear in my profile ? So many channels that I don't like to watch and I want to just zero in to channels I want instead of scrolling and Virgin plus is slow.

Changing TV lineup

We got Virgin TVPlus 1 month ago. We are loving the new internet and TV service but have been unable to change up our TV channel line up. We've been betting the same thing over and over. When will this be fixed? There are a few channels we would like...

Resolved! What is the Timeshift Add-on?

I wasn't able to find any information about what is the `Timeshift` TV Add-on. Is that just another set of channels?Or is that an actual Timeshift feature?If #1, why is it called `Timeshift`? the name of the add-on is very misleading. If #2, how do I...

Feature Request - On Demand Playback speed

I would like to request a feature - the ability to change the playback speed, like 10%, 25%, 50% faster in both delayed and on demand playback. Bandwidth should not be a concern with today's technology and you can still force commercials to playback...

Resolved! how do i access my tv channels

how do i access my tv channels

Hot Bench show is locked

Searched the show Hot Bench and I saw that all seasons of all shows have a lock icon in the top right corner. Why is there no option to play these shows and why are they locked?

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