Unable to access Crave via Google TV

[CanuckLass]

I have been enjoying the free access to Crave Basic but after switching TVs, started to have trouble with Chromecast dropping at ad breaks (also occurs with CTV app casting). 

I recently upgraded my Chromecast hoping it would resolve the issue, but it doesn't. However it DOES include Google TV which is integrated with Crave. When I tried to attach my Crave account (through Virgin Plus provider) to Google TV, I got an error message. Is anyone aware of a solution?

I was able to add CTV to Google TV & no longer get the issue- Crave has some better content so I'm keen to get it connected if possible!

[MarieHell]

When I try to watch Crave, I get a prompt to subscribe, even though I have a Crave Basic subscription through Virgin Plus. But when I follow the instructions to "Sign In Through TV Provider" on my phone, I get an error message after submitting my user name and password:

"There was a problem 

An error occured connecting with your provider, please try again."

How can I log back into my Crave account through Virgin Plus?

[FreeBasic]

Crave subsription via Bell Media is not working today. When attempting to Link Virgin Plus as a Provider within Bellmedia website, receive timeout error reporting verification.virginplus.ca/oauth/authorize? might be down or may have moved.

[VirginPlusKris]

Hi there, @FreeBasic. Welcome to the Virgin Plus Community, and thanks for reaching out.

We wanted to check in and see if you were still experiencing issues as you describe. If so, could you please share what web browser you're using? We also suggest making sure that it's up to date, as well as to consider clearing your cookies and cache before trying again. Lastly, if you have a VPN enabled, try disabling it as well.

Let us know if you were still in need of assistance. Best wishes.

[FreeBasic]

Issue has been resolved. Thanks