Enabling roaming

[Shwe]

How can I get International roaming for 1day for my Postpaid connection 

[VirginPlusKris · Accepted solution]

Hi there @Shwe.

Welcome to the Community.

Check out our page on Roaming & Travel Add-ons for information on Roam Sweet Roam, as well as simple instructions on how to enroll.

[Hugh]

Hi Travelling to St Lucia do I have to phone Virgin to open the phone to this country before using the travel plan?

[Kd34]

I need to add 7 day pass for roaming in Mexico before I leave Canada in a couple of hours. Website/app down for maintenance. Call centre closed. Tried self serve my texting 7DAYPASS to 4800 and it is not working either. I will be leaving Canada in a few hours. Any suggestions on how I can resolve this?

[LT44]

How do I activate it if I am already abroad? It isnt letting me text

[VirginPlusAntgio]

Hey there @LT44 ,

Welcome to the community and good question. 

Speed and signal strength may vary due to roaming partner’s network technology, traffic, topography, environmental conditions, roaming restrictions on your account and other factors are possible reasons as to why you may be experiencing issues adding the feature.

Let the community know if you still need assistance or if you were able to add the feature.