Blocking calls to USA along with blocking Global Calls

PRS
Contributor

Dear Sir or Madam

Please enable blocking of chargeable long distance calls including USA and Global Calls from the User's cell phones.  It will help in avoiding accidental calls and accidental return calls without knowing whether the call is in Canada or the USA.

Thanks & Regards

PRS

6 REPLIES 6

VirginPlusAntgio
Moderator

Hello @PRS, 

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Dear Sir or Madam

Although my long distance calls and global calls are blocked, unfortunately - the calls are still going to the USA!!!!  Is there any way the calls to USA could be blocked permanently!  
Please enable blocking of chargeable long-distance calls including USA and Global Calls from the User's cell phones.  It will help in avoiding accidental calls and accidental return calls without knowing whether the call is in Canada or the USA.

Your computer could help in identifying and blocking the calls to the USA!!  It will be of very much help to many of your customers!

Thanks & Regards

PRS

Uday
Contributor

Is there a way to block my Virgin plus mobile number from calling US phone numbers from Canada? I’m being charged with additional usage charges which I’m really frustrated. And the calling package to US is also not affordable, it is expensive for me.

Also, it is very difficult to remember area code of every mobile number before I call. And a lot of folks were moved from US to canada and they carry same mobile number so it is like I’m calling a person in Canada but I’m being charged because they carry a US number which doesn’t make sense to me.

can you help me with permanent solution for this please? I don’t want to be charged any more on this trap.

 

 

Hi there, @Uday. Welcome to the Virgin Plus Community, and thanks for your post.

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Hi,

I have a shared account and I am the primary account holder, I want to block international calls from the secondary account/device please advise on how to achieve this, thank you!

Hey there @Noel , 

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