How do I change the address on my account?

Garservice
Contributor

Or do I just let the bill keep being sent to the old address since there's no visible option on the website? Or waste 25 minutes of my time calling to speak to someone who's rude as hell?

2 ACCEPTED SOLUTIONS

Accepted Solutions

Toshi
Contributor III

Haha too funny!

Log into your online account and go to “my profile” section. In there you can change your mailing address.

I just saved you 25 mins of pain. You’re welcome.

😄

View solution in original post

ToocOOL99
Contributor

I had the same issue, but here is the online solution:

  1. Go to My profile >> Billing
  2. Select Billing >> Mobility from your left

ToocOOL99_2-1695057840947.png

You can see the options to change address info on the right. Hope that helps!!

 

View solution in original post

10 REPLIES 10

Toshi
Contributor III

Haha too funny!

Log into your online account and go to “my profile” section. In there you can change your mailing address.

I just saved you 25 mins of pain. You’re welcome.

😄

Fattouh87
Contributor

How can I change my billing address on my account

This does not work, You are not welcome.

 

SJD
Contributor II

Not my email address

ToocOOL99
Contributor

I had the same issue, but here is the online solution:

  1. Go to My profile >> Billing
  2. Select Billing >> Mobility from your left

ToocOOL99_2-1695057840947.png

You can see the options to change address info on the right. Hope that helps!!

 

SJD
Contributor II

Have you ever tried what you've said works; it doesn't!

I need to update my home address, want to purchase new phone and plan.

Weird thing is I don't have that option. Sigh.

I would like to change my billing address.

I would like to change my mailing address only.

Not my service address