Credit Union not in list of banks

[Brian Eng]

I want automatic withdrawals from my credit union chequing account.  My credit union is not listed.  What do I do?

[VirginPlusAntgio]

Hey there @Westcoast23 ,

Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[CKaye]

Hello, can you pretty please request to the team that Vancity Credit Union be added as a payee? Vancity Community Investment Bank has an entirely different institution number and the accounts wont work despite being the same company. I want to upgrade my phone but i can't until my autopayments are fixed. Thanks so much.