Credit Union not in list of banks

[Brian Eng]

I want automatic withdrawals from my credit union chequing account.  My credit union is not listed.  What do I do?

[VirginPlusAntgio]

Hey there @Westcoast23 ,

Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[CKaye]

Hello, can you pretty please request to the team that Vancity Credit Union be added as a payee? Vancity Community Investment Bank has an entirely different institution number and the accounts wont work despite being the same company. I want to upgrade my phone but i can't until my autopayments are fixed. Thanks so much. 

[VirginPlusKris]

Hey there @CKaye. Welcome to the community and thanks for letting us know.

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[MMC]

Could you please add Libro Credit Union to the list?

[Mr B]

Would you be able to check out SASCU Credit Union as well please? 

[VirginPlusAntgio]

Hey there @MMC and @Mr B ,

Welcome to the community and thanks for letting us know. 

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Blanca]

Vision Credit Union is not in the list of banks either, trying to set up auto pay for the credit.

[VirginPlusKris]

Hey there @Blanca.

Welcome to the community and thanks for letting us know. 

We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[amyo]

Hi @MC60 can you please at coast capital credit union to the list, I have to add that within the next 25 days from now, as I joined with autopay $10 credit but cant find my credit union on the list, thanks

[Berg123]

Hello!

I cannot see Servus Credit Union on the list for auto pay as well. Could you please contact and have them added on for direct withdrawal? Thanks so much.

[VirginPlusKris]

Hey there @Berg123.

Welcome to the community and thanks for letting us know. We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[Lokicat]

I just accepted a plan for my daughter for autopay debit and my credit union is not in the list of of options. Can I call to have this added manually? It says I have 31 days grace period but reading your replies it says it "takes time" How much time? I only accepted the plan because it was $2 a more per month. Without the autopsy it's $12 more per month which I do not want to pay. Prospera Credit Union is the one not listed

[VirginPlusAntgio]

Hey there @Lokicat ,

Welcome to the community and thanks for letting us know. We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[CR2007]

How do I add Coastal Community Credit Union as pre-authorized debit?

[VirginPlusAntgio]

Hey there @CR2007 ,

Welcome to the community and thanks for letting us know. We've forwarded the missing institution to be verified and corrected. 

One thing to keep in mind, any updates of the sort may take some time to be corrected. With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions.