Credit Union not in list of banks

[Brian Eng]

I want automatic withdrawals from my credit union chequing account.  My credit union is not listed.  What do I do?

[KelsoMelo]

It is very unfair to offer $10 off per month when not all Canadian Banks/Credit Unions are listed. If you just allowed us to enter the institution number (3 digits), this would save this hassle other members are experiencing.

[Hmuse]

Hi! Would you be able to add Christian Credit Union here in Alberta as well?

thanks!

[VirginPlusAntgio]

Hey there @Hmuse and @KelsoMelo , 

Welcome to the community and thanks for your posts. 

@KelsoMelo, Please let us know if your financial institution is missing and we will be happy to send it for review and correction (please make sure to let us know the name of the financial institution).

@Hmuse, We've forwarded the missing institution to be verified and corrected. One thing to keep in mind, any updates of the sort may take some time to be corrected. 

With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[cdnbor]

Could you please have the Assiniboine Credit Union added as well?

[Sharpie]

good day Virgin board, I'm interested in seeing if you can get First Ontario credit union added to the pre authorized debt scheme. 

I'd really appreciate this gesture. 

best regards

sharpie.

[VirginPlusAntgio]

Hey there @cdnbor and @Sharpie , 

Welcome to the community and thanks for your posts.

We've forwarded the missing institutions to be verified and corrected. One thing to keep in mind, any updates of the sort may take some time to be corrected. 

With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions. 

[CKaye]

You were right it did take forever and you guys added the wrong Vancity AGAIN. this is extremely frustrating. Please add Vancity Credit Union ASAP. 

[VirginPlusAntgio]

Hey there @CKaye , 

We've forwarded the missing institutions to be verified and corrected. One thing to keep in mind, any updates of the sort may take some time to be corrected. 

With this being said, check for app updates and the list periodically to see when it will be updated. 

Let the community know if you have more questions.