No cell service at home and phone calls dropping

Lizzie
Contributor

‎09-09-2021 07:11 PM - edited ‎09-09-2021 07:12 PM

I have two bars at my apartment in centre town ottawa. Sometimes I have no bars of cell service and phone calls are constantly dropping or gets all broken up even when my cellular data is on. 

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Ggo
Contributor
In response to tigger5

‎07-02-2025 04:55 PM - last edited on ‎07-02-2025 05:01 PM by

Hi, does anyone know why am I not getting any Network or Signal on my cellphone (S22 Ultra) when I am at Home?

I've already opened a ticket with Virgin Tech Support and I am only being told that there is an active outage in my area. However, Virgin's website/app is saying there are NO OUTAGES in my area. This started June 24 in the evening and is still ongoing TODAY (July 2). 

I do get my Network/Signal back when I am around the Toronto or GTA areas.

Any info will be appreciated. Thanks.

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