No Service?

MikeR
Contributor

As of a few hours ago I have no service. Ocassionally Virgin will pop up as the network but otherwise its No Service Am I the only one?

1 REPLY 1

VirginPlusAntgio
Moderator

Hey there @MikeR

Welcome to the Community.

If you're still experiencing an issue, try the following:

Turn your phone off/on. It sounds so simple, but sometimes a fresh connection to the network is all that you need.

Make sure your phone is on the most up-to-date OS.

Check your phone settings for some basics:

  • Make sure airplane mode is off
  • Make sure call blocking features like Do Not Disturb are off
  • Check that Call Forwarding is off
  • Check that your network mode is set to automatic
  • Disconnect any accessories
  • Check that you have network coverage
  • Try moving outside if you’re inside for better network connection