Ordering an upgraded phone to a U.S. address?

cdawg
Contributor

I am hoping to upgrade my phone. However, I'm in between addresses, currently at a US address. Is it possible to order my upgrade to a US address or can I order it to a Virgin store and pick it up in person?

 

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Accepted Solutions

VirginPlusAntgio
Moderator

Hey there @cdawg

Welcome to the Community and thanks for your post. 

Virgin Plus can only deliver devices to a Canadian address and you can visit any Virgin Plus locations to complete a hardware upgrade (phone selection will depend on stock availability at the location).

You can visit our Store LocatorOpens in a new tab or window to find your nearest Virgin Plus retailer. Some locations can only be visited if you booked an appointmentOpens in a new tab or window prior.

Let the Community know if you have more questions.

 

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VirginPlusAntgio
Moderator

Hey there @cdawg

Welcome to the Community and thanks for your post. 

Virgin Plus can only deliver devices to a Canadian address and you can visit any Virgin Plus locations to complete a hardware upgrade (phone selection will depend on stock availability at the location).

You can visit our Store LocatorOpens in a new tab or window to find your nearest Virgin Plus retailer. Some locations can only be visited if you booked an appointmentOpens in a new tab or window prior.

Let the Community know if you have more questions.