This is not true. Your price does change. My household is in the same circumstance - the internet is under my partners account. We were told we can keep our current pricing for at most one year and then go to the new, much, much higher pricing. We are in a high rise apartment building, and have been told horror stories by the superintendent about Bell Fibe Technicians just drilling holes wherever to make the easiest install. They have put out warnings to all tenants to watch the technicians and only allow the install through the current outlets. Technicians are claiming that the "tenant refused install", when the tenant insists on the install using current outlets. I also read a separate post that a condo owner wrote indicating that he told the technician to put the wiring in one location, only to return home and find the tech had drilled holes without permission to make it "easier on himself". So, this is not an isolated incident.
I went with Virgin because of the great customer service. When you were bought out by Bell, I stayed when I saw that they were letting the company run without a full integration into Bell Customer Service. Bell has terrible service. So, what to do now? The harassing calls continue, threatening to cut us off if we don't switch. Our landlord is telling us all not to switch due to the damage caused in multiple units by Bell Technicians drilling where they should not to make the install easier for them in a high rise building.
Please stop stating that there are no billing impacts. We are being told by Bell that this is only for a short while.
