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Resolved! Slow download speeds

I had work to complete but couldn't because my internet's download speed is less that 1 Mbps. Tried contacting customer/tech support but they're clueless.  I have got rid of mobility plans from virgin and the next in line is broadband.

Him by • Contributor
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  • 1 likes

Resolved! Xbox Cloud

After switching to Virgin internet today, I've discovered the Xbox Cloud runs like absolute crapola.Having used Xbox Cloud with my previous ISP for a couple of years (at slower up/down speed) with no performance issues...now, I have even more bandwid...

emmision by • Contributor
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  • 1 replies
  • 1 likes

Resolved! App Issue?? or??

All of a sudden my App won’t show any internet usage movement. The upload and download and total all remain showing; BUT unchanged for a week. As well, there are three rectangular faded grey bars just whirring around (loading?) and I have to swipe pa...

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Resolved! Internet in Milton too slow

I live on Main Street in Milton. Normally, the internet speed supposes to be 50 Mbps but it is 5 Mbps around for a week. I rebooted my modem a couple times, but it is still same. Please check it.  

Resolved! How to connect my router to DSL router via WAN (Travel)

 Hi dear VirginPlus team,I hope this message finds you well. I have a Steve router at home (Sagemcom Model: Fast 5250), and I'm currently in the process of setting up a secondary router, Brume 2, to my network. My objective is to establish a connecti...

Resolved! [Help] Modem randomly performs speed tests and disables internet

Hi everyone,has anyone experienced this issue with Valerie modem. For last two days, my modem has started performing random speed tests and every time this is done, the network activity is blocked. So my internet connection is disrupted for few secon...

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n1rav by • Contributor
  • 1974 Views
  • 6 replies
  • 3 likes

Resolved! Error code: 1101

I have this error with my Steve Router: Error code: 1101"You're currently not getting the best performance from your Internet service."What could be the reason of this issue?THks.

wsdev101 by • Contributor
  • 1560 Views
  • 3 replies
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Resolved! Switchover to Fiber Optic Connection

Since Spring of 2022 i have received three letters, multiple calls  including those from Bell indicating that my internet service will be cut off as of a certain date if I do not upgrade to Fiber. This would involve a Bell Tech spending 3-4 hours at ...

ELF by • Contributor
  • 1555 Views
  • 2 replies
  • 2 likes