How do I prevent remote management on Vincent?

RitaB
Contributor

Hello guys!

Anyone can help on settings to prevent remote management on Vincent.

Thanks for your help!

 

1 REPLY 1

VirginPlusKris
Moderator

Good morning, @RitaB. Welcome to the Virgin Plus Community, and thanks for reaching out.

Could you clarify as to what you're specifically referring to when you say "remote management"? From our perspective, "remote management" refers to a tool used specifically by our Tech Support staff - it would not be accessible on a Virgin Plus member's side, nor would it be something that can be disabled.

Looking forward to hearing back from you. Best wishes.